Art Chaser Support
Here to help
Need help with Art Chaser? We're here to help you with your account, exploring art and cultural places, saved places, visits, or reporting a problem.
Contact Support
For questions, technical issues, feedback, or assistance, email us at artchaserapp@gmail.com.
Please don't include passwords or sensitive personal information in your email.
Never send verification codes or precise location history.
Account & Login Help
Contact support if you have problems creating an account, signing in, accessing your account, or resetting your password. Briefly describe what went wrong and any error message, without sharing account credentials or verification codes.
Art Places & App Features
We can help with discovering art and cultural places, wish lists, saved places, visited places, and problems with displayed information. Email us with the feature or place name and a brief description of the issue.
Report a Problem or Inappropriate Content
To report inaccurate place information, spam, harassment, inappropriate content, or other safety concerns, email artchaserapp@gmail.com. Include the relevant place name or public content reference and a brief description, without sensitive personal information.
If someone is in immediate danger, contact local emergency services. Support email is not an emergency service.
Privacy & Account Deletion
Read our Privacy Policy and account-deletion instructions for information about your data and how to delete your account.
You can also send privacy-related inquiries and requests for deletion assistance to artchaserapp@gmail.com, including if you cannot access the app.
Frequently Asked Questions
How can I contact support?
Email artchaserapp@gmail.com with a brief description of your question or issue. Please don't include passwords or sensitive personal information in your email.
How do I report an inaccurate art place?
Email support with the place name and the information you believe is incorrect. Describe the correction without including private location history or other sensitive information.
What should I do if I cannot access my account?
Contact support and describe the sign-in or account-access problem, including any error message. Do not send your password or verification codes.
How can I request account deletion?
Follow the account-deletion instructions to delete your account in the app. If you cannot access the app or need assistance, email support to request deletion.